// Your Rights

Privacy Policy

Your privacy matters to us. This policy explains how NeonArcade collects, uses, and protects your information.

Effective Date: January 1, 2026 | Last Updated: March 28, 2025

1. Data Controller Information

Data Controller: NeonArcade Co., Ltd.
Registered Address: 123 Gaming Street, Digital District, 100001, United States
Contact Email: [email protected]
Phone: +1 (555) 123-4567
Website: https://neonarcade.games

2. Data Protection Officer (DPO)

We have appointed a Data Protection Officer responsible for overseeing privacy compliance and addressing your concerns.
DPO Name: Privacy Team
DPO Email: [email protected]
DPO Contact: Available Monday–Friday, 9AM–5PM UTC

3. Introduction

NeonArcade ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our gaming platform at neonarcade.games (the "Platform"). This policy applies to all users, including those in the European Economic Area (EEA) under GDPR and California under CCPA/CPRA. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Platform.

4. Information We Collect

4.1 Information Automatically Collected

When you visit NeonArcade, we may automatically collect certain information about your device, including:

  • IP address and approximate geographic location
  • Browser type and version
  • Operating system
  • Referring website addresses
  • Pages visited and time spent on each page
  • Games played and gameplay duration
  • Device type (desktop, mobile, tablet)

4.2 Information You Provide

If you contact us through our contact form or email, we collect the information you provide, such as:

  • Name and email address
  • Subject and content of your message
  • Any additional information you choose to share

4.3 Information We Do NOT Collect

NeonArcade does not require account creation. We do not collect:

  • Passwords or account credentials
  • Payment information (our service is free)
  • Social security numbers or government IDs
  • Precise geolocation data

5. Legal Basis for Processing (GDPR)

We process your personal data only on valid legal bases under GDPR:

  • Consent: For cookies, analytics, and personalized advertising
  • Legitimate Interest: To operate, secure, and improve our platform
  • Contractual Necessity: To provide you access to our games and services
  • Legal Obligation: To comply with applicable laws and regulations

6. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain the Platform
  • To improve and personalize your gaming experience
  • To understand how users interact with our Platform and games
  • To develop new features and improve existing functionality
  • To respond to your inquiries and provide customer support
  • To detect, prevent, and address technical issues and security threats
  • To serve relevant advertisements that support our free platform

7. Cookies and Tracking Technologies + Consent Mechanism

NeonArcade uses cookies and similar tracking technologies to track activity on our Platform and hold certain information. Cookies are small data files stored on your device.

We use the following types of cookies:

  • Essential Cookies: Required for the Platform to function properly
  • Analytics Cookies: Help us understand how visitors interact with the Platform (e.g., Google Analytics)
  • Advertising Cookies: Used by our advertising partners to serve relevant ads

Cookie Consent: Upon your first visit, you will be prompted to accept or reject non-essential cookies. You may withdraw or change your consent at any time by clearing your browser cookies or using our consent tool. Non-essential cookies will only be activated after you provide explicit consent.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Platform may not function properly without cookies.

8. Third-Party Services

We may use third-party services that collect, monitor, and analyze data, including:

  • Google Analytics: For website traffic analysis and user behavior insights
  • Advertising Networks: To display advertisements that support our free platform
  • Game Developers: Game content may be served from third-party servers

These third-party service providers have their own privacy policies addressing how they use such information.

9. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Analytics data is typically retained for 26 months. Contact form submissions are retained for up to 12 months unless longer retention is required by law.

11. User Rights (GDPR & CCPA)

You have the following rights regarding your personal data:

  • Right to Access: Request access to your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Limit processing of your personal data
  • Right to Data Portability: Receive your data in a usable format
  • Right to Object: Object to processing of your personal data
  • Right to Withdraw Consent: Withdraw consent at any time
  • Right to Lodge a Complaint: Lodge a complaint with a supervisory authority

To exercise these rights, contact us at: [email protected]

12. Children's Privacy

NeonArcade is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal data, please contact us so we can take appropriate action.

13. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us: